Returns | US Orders

Returns and exchanges must be made within 30 days of receiving your order. 

To receive a full refund items must be unused in original packaging and in brand new condition.  A refund will be issued to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 8 - 12 business days for the credit to appear on your statement. Shipping fees associated with returns are the customer’s responsibility and will be deducted from the refund. For exchanges, shipping will be charged for the new item(s) sent. 

Installed or damaged items are NOT returnable or exchangeable. Note that all returns are subject to a restocking fee.

For returns and exchanges, email us at customerservice@viaircorp.com including your order number and reason for return.